If you are having trouble logging in please follow these steps prior to calling for assistance.

• Make sure you are typing the login and password correctly.
• They are CasE SenSiTive.
• Did you use all CAPITAL or small letters?

Option 1
Please type you email address in this box and your username and password will be mailed to you. This must be the same address you used when you originally signed up. This email address MUST be a correctly formatted address (yourname@something.com).

Option 2
Please use this form if you did not use an email address or you failed to keep your email address updated in our database.

Forgotten Login/Password Form
To help us identify your account please enter the information below:
Your Name
Email Address
Street Address
City, St ZIP
Phone
Old Email Address

Option 3
Please use this option as a last resort. If you cannot retrieve your username and password by using option 1 & 2 please call our technical support staff at 512-715-9333.

Please note there is a $15.00 charge for Option 3.